Status

System Status

Real-time health of Synkonic services.

All Systems Operational

All Synkonic services are running normally. Last checked moments ago.

Service Status

API

99.99% uptimeOperational

Dashboard

99.99% uptimeOperational

Zendesk Connector

99.98% uptimeOperational

Dotloop Connector

99.97% uptimeOperational

Backup Engine

99.99% uptimeOperational

Search Service

99.98% uptimeOperational

Uptime History

Last 30 days

30 days agoToday

Recent Incidents

January 28, 2026Resolved

Elevated API latency

Some API requests experienced increased latency for approximately 12 minutes between 14:03 and 14:15 UTC. Root cause was identified as a database connection pool exhaustion during a scheduled scaling event. No data was lost.

January 15, 2026Resolved

Dotloop Connector intermittent failures

The Dotloop Connector experienced intermittent connection failures due to an upstream API change. A patch was deployed within 45 minutes and all backups completed successfully on retry.

December 22, 2025Completed

Scheduled maintenance window

Planned infrastructure upgrade completed during the maintenance window (02:00--04:00 UTC). All services were restored ahead of schedule at 03:22 UTC.

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