Enterprise-Grade Security
Your data protection is our top priority. We implement industry-leading security measures at every layer of the Synkonic platform.
AES-256 Encryption
All data is encrypted at rest using AES-256 and in transit using TLS 1.2+. Per-account encryption keys ensure complete data isolation between customers.
SOC 2 Type II Compliance
Our infrastructure and processes are independently audited against SOC 2 Type II standards, covering security, availability, processing integrity, and confidentiality.
GDPR Compliant
Full compliance with the General Data Protection Regulation including data subject rights, lawful processing bases, and Standard Contractual Clauses for cross-border transfers.
Role-Based Access Control
Granular permission management with predefined roles and custom policies. Enforce least-privilege access across your team with full audit trails.
Audit Logging
Every action in your account is logged with immutable audit trails. Track who accessed what, when, and from where -- with full export capabilities for compliance.
Data Residency Options
Choose where your data is stored with region-specific data centers. Meet local data sovereignty requirements with US, EU, and APAC residency options.
Regular Penetration Testing
Independent third-party penetration tests are conducted quarterly. Vulnerabilities are triaged and remediated following responsible disclosure timelines.
99.9% Uptime SLA
Our infrastructure is built for high availability with redundant systems, automated failover, and continuous health monitoring. Backed by a contractual SLA.
Security built into every layer
From infrastructure to application logic, security is a core part of how we design, build, and operate Synkonic.
Infrastructure Security
- Hosted on SOC 2 Type II and ISO 27001 certified cloud infrastructure
- Network segmentation with strict firewall rules and intrusion detection
- Automated vulnerability scanning across all production systems
- Immutable infrastructure deployments with zero-downtime releases
- Geographic redundancy with automatic failover and disaster recovery
Data Handling
- Customer data is logically isolated with per-account encryption keys
- Backup data is never accessed by Synkonic personnel without explicit authorization
- Data at rest is encrypted with AES-256; data in transit uses TLS 1.2+
- Configurable data retention policies with automatic expiration
- Secure data deletion with cryptographic erasure upon account termination
Incident Response
- Dedicated incident response team with documented escalation procedures
- Security incidents are detected, triaged, and communicated within 24 hours
- Post-incident reviews are conducted with root cause analysis
- Customers are notified promptly of any breach affecting their data
- Annual incident response tabletop exercises and plan reviews
Report a Vulnerability
We take security issues seriously and appreciate responsible disclosure. If you discover a vulnerability in our platform, please report it to our security team. We commit to acknowledging receipt within 24 hours and providing an initial assessment within 72 hours.
[email protected]